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Why I Love Working Retail
Jun. 30th, 2008 03:45 pmI am at work now. A customer just paid for a pair of headphones in coins. 90 coins. He looked impatient as I counted them.
That reminds me of something I really found refreshing while I was in continental Europe... "the customer" didn't always come first and wasn't always right. In fact, I even sometimes found salespeople talking amongst themselves as they served me. While that would be considered a customer service sin here (and, well, it kind of is), I found the lack of customer-worship and the lack of sucking up to idiots to be a breath of fresh air. Consumers are only worshipped here because they're full of money, and everyone worships money. It's grating. I just want to be able to tell people off! Is that so much to ask?
That reminds me of something I really found refreshing while I was in continental Europe... "the customer" didn't always come first and wasn't always right. In fact, I even sometimes found salespeople talking amongst themselves as they served me. While that would be considered a customer service sin here (and, well, it kind of is), I found the lack of customer-worship and the lack of sucking up to idiots to be a breath of fresh air. Consumers are only worshipped here because they're full of money, and everyone worships money. It's grating. I just want to be able to tell people off! Is that so much to ask?
